Drivers of Change in the Nature of Work
Transition from Physical to Virtual
The office long served as the backbone for all work activity. It contained all of the tools, equipment, and resources essential to business productivity and success, and equally contained work activities to the boundaries of physical infrastructure.
With the advent of the information age, physical infrastructure has given way to technological infrastructure. In today’s workplace, networks provide employees access to core applications and databases. Information is transmitted digitally. And employees communicate electronically with one another and with clients, customers, and vendors.
High Capital Demands
The traditional workplace has become increasingly vulnerable to capital costs and risks, calling for organizational nimbleness to respond to market opportunities and/or constraints.
Evolution of the Employee
Employers have shifted from long-term relationships with employees to more transactional ones. Consequently, workers are redefining their roles from that of committed team players to individual brand builders focused on creating portfolios of experiences.
Cost of Living Challenges
In many markets, the high cost of housing and commuting logistics present employers with climates that pose challenges to affording and retaining employees, who are expected to report to an office and perform under the direct, face-to-face supervision of a manager
This transformation has created new opportunities and criteria for the physical workplace.