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Building As A Teaching Tool Curriculum Resources

by Brandon Baunach AIA

Project Architect

At MKThink, one of our strengths is the ability to explore curricular opportunities in our buildings’ designs for our K-12 private education clients. We’re often asked what is our basis of design and what references do we use for our inspiration when we design a building as a teaching tool. As one might expect, there are too many inspirations to list, but a great place to start this focus is through the following online resources:

Sustainability Lesson Clearinghouse

URL: http://www.greeneducationfoundation.org/institute/lesson-clearinghouse.html

Description: A great repository of lesson plans categorized into four age groups and six areas of study. Many of the lessons include full descriptions on how to implement the lessons, talking points, reference materials, and worksheets

 

Construction and Trade Lesson Plans

URL: http://www.khake.com/page82.html

Description: A superb list of links to lesson plans involving buildings and construction. Although the site is not well maintained, the topics covered create a diverse resource of learning opportunities in the areas of carpentry, electricity, general science, plumbing, air conditioning, masonry, and metal fabrication.

 

National Clearinghouse for Education Facilities – BATT

URL: http://www.ncef.org/rl/teaching_tool.cfm

Description: Although the funding for this website was recently lost, the quality of the resource list is incredible.

 

NCEF – Outdoor Learning List

URL: http://www.ncef.org/rl/outdoor.cfm

Description: Although the funding for this website was recently lost, the quality of the resource list is incredible.

 

Green Schools Initiative

URL: http://www.greenschools.net/

Description: Resource for creating sustainable schools.

 

Project Learning Tree

URL: http://www.plt.org/

Description: “The Cornerstone for Environmental Education” has a fantastic list of Curricular materials of very high quality.

 

Engaging Places Teacher Resources

URL: http://www.engagingplaces.org.uk/teaching%20resources

Description: This UK based, environmentally focused, teacher resource is a beautiful and compelling location to start our quest to build a curriculum around your school. Engaging Places not only divide their teacher resources into eight distinct categories, but also offer specific lesson plans and activities to build from.

 

Sidwell Friends School

URL: http://www.engagingplaces.org.uk/teaching%20resources

Description: The Sidwell Friends School is an exemplary school that integrates environmental stewardship into their curriculum. As well as being a U.S. Department of Education Green Ribbon School, Sidwell Friends is a founding member of the Green Schools Alliance.

Automated Construction – Buildings that Build Themselves

by Matt Pietras AIA

Director of Architecture

 

 

3-D printing? Snooze. What’s next? Buildings that build themselves.  

I’m not really down on 3-D printing. You can now custom design your own cell phone case, have it 3-D printed exactly to your specifications and then mailed to you.  You can also buy a 3-D printer for your own home for the cost of a plasma TV.  Jay Leno uses one to make out-of-production car parts when working on his auto collection.

The process of automated production has had quite an evolution.  There is evidence that it predates the Industrial Revolution.  Computer Automated Manufacturing (CAM) showed up in the mid-20th century.  Now, we have 3-D printing small-scale objects and kit parts.

But, let’s think bigger: what about building an entire building through automated construction? I’m not talking about just pre-fab building kits. I mean automated fabrication AND erection.

First though, why?  You’ll probably agree that the traditional construction industry is way too slow to adapt to economic market conditions, environmental concerns, and immediate demand situations.  Here’s a short list of problems with construction:

  • Slow
  • Costly
  • Labor-intensive and inefficient
  • Most Hazardous job (moreso than mining and agriculture)
  • Wasteful, emissions producing

And, what can we hope to achieve through automation?

  • Cost saving through savings in time and dangerous labor
  • Useful for critical purposes: immediate response to natural disasters, assist economically disadvantaged populations
  • Manufacture on site, produce, and source locally
  • Limited over-seas manufacturing, create jobs locally
  • Limit (or eliminate) waste
  • Free up resources for thoughtful design

 

So, how far away is this fantasy?

It’s already here…almost.  Dutch architect, Janjaap Ruijssenaars is scheduled to realize the first building ever made completely from 3-D printing by 2014.  It’s a building built layer by layer.  Link:  http://ca.news.yahoo.com/blogs/right-click/architect-aims-build-endless-house-using-3d-printer-173455705.html

 

And, Behrokh Khoshnevis, director of the Center for Rapid Automated Fabrication Technologies (CRAFT) at the USC, has made it his mission to perfect that technology, which he calls “Contour Crafting.”  He is verging on being able to make a 2,500 square foot custom home self-built on site in 20 hours from scratch.  All good.

Getting more interesting though, there are materials that build themselves. We can use fungi that can be grown to make furniture and insulation.  Nanotechnology and bio-manufacturing already help concrete repair itself, employing simple bacteria.  Link: http://grist.org/list/concrete-can-heal-its-own-cracks/

 

Then there are the robots…

Vijay Kumar, professor and inventor at U Penn, is developing technology that could feasibly automate building erection at large scale, eliminating many of the issues that make construction so obtuse: slow, dangerous, costly.  Professor Kumar is working on flying robots that that cooperate with each other using ‘swarm’ dynamics like birds and bees use to sense each other’s proximity and coordinate movement.  It springboards off the military’s drone technology, applying it to coordinated efforts for commercial purposes… for now anyway.  His prototype robots demonstrate being able to pick up, manipulate, and move materials through coordinated flight.  While he hasn’t applied his experiments to the construction industry, at larger scale, they could be used to assemble buildings like erector sets, without cranes.  Link: http://www.ted.com/talks/vijay_kumar_robots_that_fly_and_cooperate.html

 

But, where it gets really wild is buildings that build themselves.

Without external machinery to manipulate them, individually coded building elements can organize and assemble themselves though applied energy sources.  Design, computer scientist, and lecturer at MIT’s Department of Architecture, Skylar Tibbits is a leading innovator on the subject.  His research focuses on developing self-assembly technologies for large-scale structures.  Link: http://www.sjet.us/

Energy sources could be in the form of sound waves, wind, or kinetic sources.  Imagine buildings that could self-correct, adapt, or repair through energy transmitted by seismic energy.  Energy applied from ground shaking provides energy to built-in elements that allows them to adapt and respond and change the state, a huge application in western California and other parts of the seismically active world.

 

Photo credit: Chiral Self-Assembly: Autodesk Univ., Las Vegas 2012

Materials that self-assemble, connect, and shape themselves can be used for quickly deployable structures like emergency shelters or mega assemblies like space elevators.

By taking out the need for extensive labor, reducing risk and time, construction could cost about a fifth of what traditional construction methods cost.

What’s next?  Buildings that disassemble (or decompose) themselves on cue and return themselves to raw material—cradle to cradle.

MKThink featured in San Francisco Business Times for work with OUSD

MKThink was recently featured in the San Francisco Business Times regarding their work with Oakland Unified School District. Here’s the story by SF Business Times Education Reporter Ron Leuty:

Oakland putting local services in underused schools

BY RON LEUTY

San Francisco Business Times
November 2-8 

A dramatic makeover of dormant portions of Oakland public schools could rejigger the sites as neighborhood health centers, gardens, community kitchens and more.

Coming as Oakland Unified School District enrollment plummets and state support dwindles, and three years after the state returned the district to local control, the plan depends heavily on business and nonprofit partnerships and a wider $450 million infrastructure bond measure on the Nov. 6 ballot.

The idea is relatively simple, said OUSD Superintendent Tony Smith: Better schools result from connecting them with services needed in the community. 

Politically, however, the district’s plan could be a challenge. Some buildings could be shuttered, for example, and it comes as a bond measure that would result in taxpayers paying an estimated $39 to $60 for every $100,000 of assessed property value goes before voters next week. A higher-priced parcel tax on the November 2010 Oakland ballot for teacher pay and training, for example, failed to win the required two-thirds vote, and another parcel tax was rejected in 2008. Measure J would need to be approved by 55 percent of voters.

“We’ll keep working, but we’d have less to work with,” Smith said, if Measure J fails.

In the fourth year of an overall seven year plan, Oakland schools’ “Full Service Community Schools” strategy represents a potential answer to a dilemma faced by many urban school districts: In the face of falling enrollment and less cash from state and federal coffers, how do they use, secure and maintain legacy physical properties to free up cash for educating kids?

“You’ve got to start with understanding what you’ve got,” said Mark Miller, principal and CEO of San Francisco based architecture and design firm MKThink.

Those numbers are jarring. From 2000 to the end of the 2011-12 school year, enrollment in OUSD dropped by nearly a third while charter school enrollment has grown from a small base by more than 900 percent. 

Oakland’s school-age population fell 20 percent between the census of 2000 and 2010, and the district has shuttered or

consolidated a handful of its buildings.

In the case of real estate, even California education officials had no firm grasp on how many square feet were in OUSD’s portfolio as they turned over the district in 2009.

Enter MKThink, which has worked with OUSD since 2009 to quantify and study the district’s space.

Using handheld devices and an army of interns, the firm measured every school property and discovered 600,000 square feet less than the 6.8 million square feet state officials said the district possessed. Such work provided data for the district to draw up plans, Miller said.

One of the outcomes is the Full Service Community Schools plan, which calls for opening parts of schools for community-based services while the rest of the campus is secured. Space can be redesigned, for example, for early childhood programs, private rooms for family counseling, clinics for school health centers, garden sheds, community kitchens and more.

Each of Oakland’s 85 schools — part of a portfolio of 328 permanent buildings — would collaborate with community based organizations, city services and other partners.

“Our responsibility with Full Service Community Schools is to create a framework where partners realize where they can plug in,” said OUSD Assistant Superintendent Tim White.

Seventeen full-service health care clinics already operate in partnership with OUSD, but the district’s plan is to integrate those more with the schools’ surrounding neighborhoods, allowing them to serve students and their families even after traditional school hours.

But the plan is not all altruistic; it could save the cash-strapped district money. Instead of having a district nurse in each school, for example, some sites can be redesigned for a health clinic operated by Kaiser Permanente.

But, Smith said, different schools will need different partnerships to cover the needs of their neighborhoods. What’s more, he said, those partnerships will be monitored and judged by how much they help more students attend school more often.

“We want them all to participate as long as they are participating in these things,” Smith said.

Selling school properties, however, is shortsighted, Smith said, and even if putting the district’s properties on the auction block was an option, many of the structures present problems. The average age of Oakland schools is 71 years.

The properties are most valuable in the district’s hands, Smith said. 

“Once it’s gone, it’s gone,” he said.

rleuty@bizjournals.com / (415) 288-4939 ■

Designing an Open Office WorkSpace: Applying the four work mode theory

By Katherine Ely & Vincent Nieto

Components of a Collaborative Floorplan

As a company interested in forging a deep connection between people and their environment, MKThink strives to design projects not only with practicality, but also with the culture of its clients in mind. The workplace is no exception.

Regarding office space, an open design meant to facilitate collaboration is the trend. Thus, architects and designers alike must create inspiring places to interact, discuss, and innovate productively.

 

WHAT DOES COLLABORATION LOOK LIKE?

 

There is no singular ‘right’ way to design a collaborative workplace. Offices are unique in their industry, goals, and culture. Generally, the workplace is becoming smaller, flatter and more open, composed of fewer private offices and cubicles. Clusters of intermixed individual and collaborative spaces for spontaneous discussion and innovation are the new model. In a workplace study conducted by Steelcase, a global products and furnishings design company, 37% of surveyed employees stated that about 60% of their work is collaborative, leaving 40% of time spent in the office for individual work. Yet another 31% of employees shared that they experienced the inverse in their daily work. It appears that a productive workplace design is achieved when individual work and collaborative work successfully complement one another within an open floor plan.

 

WHY THE SHIFT?

 

The cause of workplace design moving away from the traditional private office to an open design is threefold. First, with technological advancement, menial tasks are now automated. Fewer full-time employees are necessary; therefore, an open floor plan is well-suited to accommodate fluctuation of consultants and temporary employees as companies require them at different points in time. Offices no longer need massive spaces for individual storage as digital copies are rendering printing outdated.

And assuming that employees have access to a laptop, any table in an open floor plan office can transform into a place for collaborative discussion or individual focus time. Additionally, technology enables employees to work remotely.

Next, according to research conducted by a renown international architecture firm, measuring business success has become more about quality than quantity; creative ideas and innovation, which come from so-called ‘knowledge workers’ are valued more than rapid, rote production. Finally, open office plans are popular in the recent economic downturn due to cost-effectiveness compared to their pricey private office counterparts.

 

CHALLENGES

 

Despite the apparent draws to a collaborative office design, an open floor plan poses many challenges. The following have been identified as key elements to consider for optimal working conditions within an open floor plan: human behavior, distraction, air quality, and daylight.

Dichotomous Human Behavior

As is the case with nearly everything, differing individual needs and preferences can make compromise difficult. Workplaces are likely to have both introverts and extroverts, employees for whom private, quiet space is a necessity, in contrast to those whose brimming creativity is inspired by spontaneous interaction with others.

In her article, “The Rise of the New Groupthink,” Susan Cain suggests two reasons why private space for individuals to think should not be quashed as collaborative offices take shape. The first reason, according to psychologist Hans Eysenck, is that the focused mind of an introverted individual is the root of creativity, not the collaborating mind.

Freedom from interruption is necessary for full exploration of possible innovations. Second, research shows that individuals perform more productively than do groups because group work allows diffusion of work responsibility onto others. Cain does not ignore that brainstorming and sharing discussion furthers innovation. Rather, she proposes a need for both private thinking spaces and collaborative sharing spaces.

Humans have dichotomous needs in the workplace: the need for social stimulation with others and a craving for autonomy. Younger generations used to sharing and collaborating are changing the more traditional, private Office workplace. Despite this shift, most humans are creatures of habit, to some extent. An assigned workspace lends sense of ownership and value in the workplace. Allocating distinct individual office space and separated collaborative settings within an open office plan is the solution to maintaining productivity among a diverse employee population of introverts and extroverts.

Noise Distractions

Challenges such as noise distraction and coworker interruption inadvertently distract employees from productive individual work. It disrupts the flow of creative innovation, a plight that is referred to as ‘cognitive overload’. The optimal noise level in an office place should range between 40-70 dB. Noise levels outside this range are either too low to stimulate creativity, or stunt innovation with loud distractions, according to the study, “Is Noise Always Bad?,” published in the Journal of Consumer Research. Quality acoustic design can help alleviate unwanted noise and distraction. Products such as acoustical ceilings and transformative desk panels are great for absorbing noise.

Air Quality

A key element that should be considered in any office place, particularly an open floor plan is air quality. Poor air quality can decrease productivity by 3% (Ashrae). This may not sound like much; however, a 1% increase in productivity caused by improved air quality can save more revenue than savings from reduced energy consumption (Ashrae). An average of $15 billion dollars is lost by US companies annually due to poor air quality.

Daylight

Daylight is also an important element for an open floor plan. Research shows productivity flourishes with an increase in natural lighting. Ideally, any office should utilize the maximum amount of daylight possible. In an open floor plan, finding ways to increase daylight in certain office areas—particularly towards the center of the office—would be beneficial.

 

DESIGNING FOR THE FOUR WORK MODES

 

Understanding the benefits and limitations of the increasingly popular collaborative open floor plan design is helpful; however, it does not lend insight into how said design may be successfully implemented. To this inquiry, the 2008 Workplace Survey, conducted by Gensler, suggests that the most successful companies design offices that inspire the following four work modes: focus, collaborate, learn, and socialize.

Focus work is time for individual concentration and productivity, typically at a solo workstation with a computer. Focusing encompasses analyzing, writing, and reflecting, and fills an average of 48% of employees’ work time, according to the survey. The collaborative work mode, occupying about 32% of work hours, is classified by discussing and creating with coworkers. A collaborative setting is physically variable as long as it provides space for multiple individuals to work and has multimedia connection capability. The survey reports that employees (as of 2008) spend an average of 6% of work time in the learning mode, which encompasses advancing skills and acquiring knowledge about new programs in a technology based setting. Lastly, 6% of work time is spent in the social work mode, where employees bond with coworkers or network with clients in various parts of the office, such as the kitchen or a break room.

Advancement in collaboration and learning work modes is becoming most vital to successful companies, according to the research, which claims that work environments that are ‘collaboration effective’ may see profit growth increase up to 14%. The four work mode theory is a convincing argument; to test the applicability of the theory, past MKThink design projects were analyzed for indication and inclusion of the four work modes.

HYPOTHESIS

MKThink uses a six step process to create innovative and practical solutions for clients: discovery, assessment, strategy, planning & design, prototyping & testing, and finally, implementation. The first three steps are used to discover the culture and needs of the client, assess how the space currently functions, and strategize solutions for the aspects of the space that are not working. Our process relies on surveys, interviews, and observation in order to implement a successful design solution.

Based on review of survey responses and assessment of past projects and visual estimation of MKThink’s own open office floor plan, some hypotheses about the practicality of the four work mode planning method are as follows:

• Open office plans will differ in work mode space allocation based on the type of industry for which the office is being designed.

• Project plans in general will be primarily ‘focus’ space; however, plans will increase the amount of ‘collaborative’ space, by comparison to the previously existing office.

• Little ‘learn’ work mode space is expected in the following project review. We suspect that workplace learning is a valued aspect of productivity that occurs within the space allocated for the three other work modes.

 

APPLICATION

 

MKThink has designed multiple offices for The Nature Conservancy. The design work was a solution to the conservancy’s inefficient allocation of space. Many individual offices were converted into collaborative meeting spaces to accommodate the diverse science-oriented staff. Applying the 4 work mode theory, 3 modes were identified within Sacramento’s Nature Conservancy branch. Ten collaborative meeting rooms and a modern, welcoming visiting and break area are outlined by open individual offices at the perimeter. Approximately 33.95% of the office square footage is allocated for ‘focus’ work, 41.33% of office space is used ‘collaboratively,’ and 24.76% is ‘socializing’ space.

Similarly to The Nature Conservancy, Borel Private Bank & Trust Company offices allocate the majority of office space to ‘focus’ work. The San Francisco branch, completed in 2002, dedicates about 43% of the office to ‘focus’ work, while the current San Jose branch project will be 46% ‘focus’ space. By the nature of the banking industry, office space allocation is dichotomous: private transactions and social client interface. Each branch dedicates over 40% of the office to the ‘social’ sphere, limiting ‘collaboration’ space by comparison to the Nature Conservancy. None of these three projects have physical space dedicated solely to the ‘learning’ work mode.

When applying the four work modes to a similar industry, results have yielded a somewhat comparable space allocation, with slight variation as compared to the last two examples. The Quadrus Corporate Campus, located in Menlo Park, California houses many prominent venture capitalist companies such as Panorama and Shasta Ventures. The result of the application reveals that ‘focus’ workspace is still the largest of the four with suite 300 at 47% of the total square footage and suite 301 at 66%. ‘Collaboration’ work has also increased within these venture capitalist offices, each with more than 25% of square footage rationed for that function. Quadrus offices more than double the amount of ‘collaborative’ space at Borel Private Bank & Trust.

The Mozilla Corporate Office, located on San Francisco’s breathtaking Embarcadero, was designed to cultivate spontaneity. The open plan features various ‘collaborative’ spaces—which comprise about 22% of the office—and vibrant social areas, which comprise 16% of the space.The tech based non-profit dedicates more than a third of their office to the ‘sociable’ work modes as a method of keeping the office culture strong and creative, and to have a welcoming space for volunteers and visiting consultants to work. Mozilla still dedicates a large portion (61%) of office space to the ‘focus’ work mode, however the facility does not feature any private offices. The importance of social collaboration and malleability to Mozilla is apparent in their innovative office design.

With a similar mission to the Mozilla office, Financial Engines Inc. limited its enclosed offices to capitalize on ‘collaborative’ interactions. Although the office still features open focus areas, the financial-tech hybrid company features a café that fits all of its employees as a means of creating community. All of the pathways in the office flow through this area, maximizing spontaneous interaction. Financial Engines Inc. is unique in its work—banking and software—which reflects in the companies ‘collaborative’ (18%) and ‘social’ space (9%). By comparison to MKThink’s previously mentioned workplace projects, Financial Engines Inc. was the only space to feature dedicated ‘learning’ space, with a library that occupies 1.5% of the office square-footage.

As a point of comparison to the other projects MKThink has designed over the past ten years, our very own Roundhouse One office layout was analyzed against the four work modes. The nature of architecture and design work is quite different from many of the other projects discussed; however, the office design was similar to both the recent Mozilla and Financial Engines office projects.

As an inspiring ‘ideas’ company, MKThink’s open office plan occupies up to 66% with interconnected ‘focus’ work stations. There are multiple ‘collaborative’ areas, both open and enclosed, taking up 24% of MKThink’s square footage. Our remaining space is comprised of a kitchen and communal areas used for ‘social’ interaction.

 

CONCLUSION

 

Based on review of eight open office design plans, the previously stated hypotheses were supported. Space allocation of the four work modes differed between type of work industry. Additionally, ‘focus’ space occupied the majority of an open office despite industry; however, ‘collaborative’ space became the next biggest priority among each plan. Analyzing spatial allocation within the floor plans, little-to-no ‘learn’ work mode space was identified. Aside from our MKThink office, only Financial Engines Inc. has a small appearance of the ‘learn’ work mode: the library. Although we allocated this as ‘learn’ space, a library could realistically be used to facilitate any of the other three work modes.

Learning is perhaps the most important and common aspect of productivity and growth in the workplace. Many different types of learning appear in the workplace. To name two, individual learning happens during discovery in the focus work mode, and group learning occurs through social interaction and team collaboration. According to the Gensler study, more than 70% of what is learned in the workplace is a result of coworker interaction. Therefore, we would suggest that ‘learn’ is not a distinct work mode in itself. Rather, it is fully integrated within the other three work modes. This vital integration of learning into other modes of work does not necessarily translate to having an open office design with distinct physical learn space.

 

FURTHER RESEARCH

 

Despite yielding interesting results, the procedures used in this theory application had some methodological drawbacks. Following up with post-occupancy studies at each of the sites, and increasing the size and breadth of the design samples chosen might strengthen future research.

We suggest additional research on workspaces that do not fit into the proposed four work mode theory. For example, workspaces such as game rooms or zen relaxation places were identified within MKThink’s open office designs. Perhaps these examples suggest an excluded work mode, such as ‘culture’ or ‘powerdown’ modes. If these do not warrant an additional work mode then subsets of the existing work modes might strengthen the theory. Our analysis and application of the four work mode theory has opened several avenues for future research on the topic of the collaborative workplace.

The constantly adapting human condition plays a large roll in planning a successful, collaborative office space that supports employee’s necessities. With this and further research inquiries in mind, our sense of collaborative open office space is still a work in progress.

 

REFERENCES

 

Apking, Stephen, “The Performative Workplace.” Skidmore, Owings & Merrill LLP;

available at http://www.som.com/content.cfm/the_performative_workplace

 

Ashrae, “Indoor Air Quality.” (2011)
Available at www.ashrae.org/…/docLib/About%20Us/PositionDocuments/ASHRAE_PD_Indoor_Air_Quality_2011.pdf

 

Cain, Susan, “The Rise of the New Groupthink.” The New York Times. 13 January 2012;

available at http://www.nytimes.com/2012/01/15/opinion/sunday/the-rise-of-thenew-groupthink.html?pagewanted=all

 

Cheek, Lawrence, W., “In New Office Designs, Room toRoam, and to Think.” The New York Times. (2012) Available at http://fi les.parsintl.com/eprints/72229.pdf

 

De Chiara, Joseph, Julius Panero, and Martin Zelnik. Timesaver Standards for Interior Design and Space Planning.

New York: McGraw-Hill, 2001.

 

Gensler, “2008 Workplace Survey.” (2008);

available at http://www.gensler.com/uploads/documents/2008_Gensler_Workplace_Survey_US_09_30_2009.pdf

 

Green Building, “Indoor Air Quality.”

Available at http://www.greenbuilding.com/knowledge-base/indoor-air-quality

 

Mehta, Ruvi, Rui Zhu, & Amar Cheema, “Is Noise Always Bad? Exploring the Effects of Ambient Noise on CreativeCognition.”

Journal of Consumer Research. 21 March 2012;

available at http://www.jstor.org/discover/10.1086/665048?uid=3739560&uid=2&uid=4&uid=3739256&sid=21101001025603

 

Steelcase, “How the Workplace Fosters Innovation.” (2011);

available at http://360.steelcase.com/wp-content/uploads/2011/02/Steelcase_360Whitepaper-innovation.pdf

Come celebrate PARK(ing) Day with MKThink!

We’re transforming our parking space (as well as our plaza) into a park for the day. Join us for some drinks, and games on Friday, September 21st. We look forward to seeing you there!

Date: Friday, September 21

Time:  12-2 PM, 5-6 PM

Location: MKThink (1500 Sansome Street)

 

From the Parking Day website:

“PARK(ing) Day is an annual worldwide event where artists, designers and citizens transform metered parking spots into temporary public parks.”

To learn more about Park(ing) Day, visit  www.parkingday.org